Rosette Fair Trade is an online marketplace that specializes in fair trade goods. We only accept fair trade products that are verified or certified by a recognized fair trade body (or products whose ingredients are fair trade). In that sense, you could see Rosette as almost an Etsy or Amazon of fair trade products, where everything is made ethically by fair trade artisans, farmers and small businesses.
Read MoreYes! We usually only need a few days to a week in order to pack up all of your items and ship them.
Read MoreCurrently, we do not wholesale to business clients. We apologize for any inconvenience this may cause.
Read MoreUnfortunately, to most areas of Canada, we have had unreliable experiences with express shipping through our providers. For this reason, we no longer offer this option. We don’t want our customers to pay a hefty shipping fee and then be disappointed when their parcel is late! We thank you for your understanding on this matter.
Read MoreWe work hard to get your parcel in the mail within 5 business days of your order. Usual shipping is about 5-7 business days during most of the year and about 12-14 business days during the holiday months. (We give these numbers so that you’re not disappointed in case Canada Post is slow for some reason. But some of our customers report receiving their items sooner.) Unfortunately, since we rely on shipping partners to get your parcels to you, we don’t have a lot of control over how quickly they…
Read MoreWe currently accept VISA, MasterCard & AMEX. If none of these work for you, please contact us directly and we’d be happy to work out an alternative with you. We sometimes process orders manually for customers who require email transfer as a method of payment, for example.
Read MoreWhile you can shop online 24/7, we are only available by phone and email during regular business hours, Monday to Friday, Eastern Time. This is also when orders are packed and shipped, so if you order on a weekend, please expect to wait until at least Monday before your order is sent. Your patience is appreciated, as we’re a tiny (one person!) operation.
Read MoreRight now, as we’re working from home, pickup is at Lia’s (the owner’s) home in Gloucester (in the east end of Ottawa). The nearest major intersection is Montreal Road & Ogilvie Road, but you’ll receive a message with details from Lia when you place your order. From there, we’ll find a pickup time that works for everyone involved.
Read MoreThe short answer is yes. The longer answer is sometimes it’s actually more cost effective. Fair trade products are premium products. You can’t compare a hand-crafted, organic cotton t-shirt with one made as quickly and cheaply as possible in a sweatshop—they are simply not the same quality. So you would need to compare apples and apples. Assuming we’re doing that, fair trade doesn’t actually tend to cost more. This is because fair trade clothing is made higher-quality than the overwhelming majority of fast fashion brands. It’s common to need to replace…
Read MoreFair trade is a system where a third-party organization takes a look at how ethical, transparent and sustainable a business, artisan and/or farmer is. Fair trade requires that workers are paid a living wage, that no forced or child labour is happening, and that the environment is respected, among other things. Learn more in-depth about fair trade in our blog post: Fair trade vs free trade: what’s the difference?
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