Privacy Policy

Who we are

Our website address is: https://rosettefairtrade.com. Rosette Fair Trade is part of The Rosette Collective.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Account creation & placing orders

When you create an account with Rosette Fair Trade or The Rosette Network, your account details may be used to improve your user experience (such as tailoring services to those available in your area). Your username and email will also be visible to administrators of the Rosette Fair Trade website (https://rosettefairtrade.com).

When you place an order through your account, your credit card information will be used through a secure third-party processor (Stripe) to collect payment.

Your contact information will be used to fulfill any active order that you have placed. In some cases, this may mean sharing your contact information with suppliers that ship directly to our customers.

Rosette Fair Trade and/or The Rosette Network will follow up by email shortly after you receive your order, to ensure that you are satisfied with your purchase. However, placing an order does not mean that you will continue to receive communications from us or our suppliers without your express consent. You may opt into Rosette Fair Trade’s email list at any time, and you may also opt out at any time using the unsubscribe link at the bottom of all of our emails.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track website statistics. As such, we collect anonymous information about your behaviour on our website.

Who we share your data with

When you place an order, it may be fulfilled directly by one or more of our suppliers. As such, Rosette Fair Trade or The Rosette Network may share your contact information with those suppliers with the end goal of fulfilling your order. Once your order is fulfilled, the supplier will not continue to contact you without your express consent. Any suppliers in violation of this policy can be reported at info@rosettefairtrade.com.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is collected when you place an order with Rosette Fair Trade or The Rosette Network. This information will only be used to fulfill your order. You may choose to opt into our email list when you place your order, but you may also opt out at any time by clicking the unsubscribe link at the bottom of all of our emails.